Computer Setup Fee
Computer setup fee. $199.00 This is a one time licensing fee charged for each computer that you use to access the service.
Monthly Access fee. $69.00
This is a monthly fee charged monthly for each computer you use to access the service.
Practice setup fee. $199.00
This is a one time setup fee charged for each set of practice data that is added to the service.
Phone Support & Training
Need help creating a new report, or using a feature? Our phone support and training is available in Monday thru Friday 8AM till 5PM PST. No long term support contracts are required. Price is based on our normal hourly rate of $150/hour with a 10 minute minimum and billed in 5 minute increments.
Doctors Online Billing
Data Backup on CD. $25.00 + shipping You can request a backup of your data at any time. The backup will be sent to you on CD.
Frequently asked Questions
Q - What is ASP?
A - ASP is an acronym for Application Service Provider. In short, we own and maintain the expensive servers and software, and you only pay a small monthly fee to access the service.
Q - How do I access Doctors OnLine Billing?
A - In order to connect to the DOLB servers, you must have an Internet connection. We recommend a high speed connection, either DSL or cable.
Q - What hardware do I need?
A - You will need a computer running windows 7 or above. You will also need a printer (HP LaserJet preferred) and an internet connection. MAC's are not supported.
Q - Is my information safe?
A - Communication with DOLB servers is via an encrypted secure connection.
Q - What about backups?
A - Multiple backups are done nightly. We use offsite backups via the internet, local NAS backup, and the data is also copied to redundant servers. Backups to CD are also available upon request for a small additional fee.
Q - What are the hours of operation?
A - DOLB servers are available 24x7. However, while backups are done between 1AM and 3 AM Pacific standard time system response may be slower than normal.
Q - Is DOLB HIPAA compliant?
A - DOLB is currently compliant with all healthcare and HIPAA requirements. We will continue to maintain compliance as new requirements become available.
Q - Can I send my insurance claims electronically?
A - Yes. Claims may be printed to paper on your printer, or sent electronically to many clearing houses via the internet. We Availity Claims clearinghouse.
Q - How much does DOLB cost?
A - Pricing is simple. after one time setup fees, it's only $59.00 per month per computer. (see pricing page for details.)
About Doctors Online Billing
DoctorsOnLineBilling adds a new and exciting alternative to the Medical billing industry.
DoctorsOnLineBilling is a division of AutoMates. AutoMates has been in the computer business for over 30 years, and have been involved in medical billing software and resources for the past 25 years. Our extensive knowledge of medical billing, and technology allows you to take advantage of more effective solutions than ever before.
The goal of DoctorsOnLineBilling and AutoMates is to provide our customers with excellent service. Over the past 25 years, we have made our customers our number one priority.
Ready to get started?. Contact us at.
By Phone: 949.388.1188
By Email: email@example.com